NDIS Online Psychology Services

Psychology services support people to better understand their thoughts, emotions, and behaviours, and to build practical strategies for everyday life, whether navigating stress, anxiety, low mood, trauma, adjustment changes, or relationship and life challenges. Online Psychology can provide structured, evidence-based support tailored to participant goals, delivered entirely via secure video.

At Allied Health 2U, we understand that accessing the right support should be simple and flexible. That is why we offer Psychology in a way that can fit around your schedule and circumstance while keeping the same quality of care. Our online psychologists provide the same therapeutic approaches used in traditional clinic settings wherever you are.

For schools seeking student wellbeing support, view our school-based Psychology program, designed for principals, wellbeing, and learning support teams.

Am I Eligible For Medicare?

A GP needs to determine your eligibility under the scheme. Simply book an extended consultation with your GP and ask for an Assessment under the Better Access to Mental Health Care scheme. This usually takes between 30mins – 45mins.

If you fall within the relevant criteria, your GP will prepare a Mental Health Care Plan and provide you with a referral. You can request a referral to our practice. You will then be entitled to claim a rebate from Medicare. Find out more about Psychologist services covered by medicare.

How Many Sessions Can I Claim?

Once you have a referral to our practice from your GP, up to 10 sessions with a psychologist may be claimed in a calendar year. You will need to return to your GP for a review and extended referral after the 6th session.

Can reports be provided?

Our Psychologists can provide expert reports and support letters following a psychology assessment.

Do I need to see my GP before I can make an Appointment through associated counsellors?

You do not need a referral from your GP to see one of our associated psychologists. Most clients book an appointment with a psychologist through our central booking number and visit their GP in the intervening period. Others pay the full costs associated with their first session, and subsequently see their GP to take advantage of the rebate scheme for future sessions. A Mental Health care plan must be in place before you can claim for a given session.

How Do I Claim My Rebate?

Your GP will advise Medicare of your entitlement to claim a rebate for psychological services after they prepare your Mental Health care plan. You will then be able to claim a portion of your costs back from Medicare on presentation of a receipt from your psychologist.

Please note that you will still need to pay the full costs of your session at the time of your consultation, after which you will be able to claim from Medicare in the usual way – either by post or in person at your local Medicare office.

What About My Private Health Insurance?

Many private health insurers cover psychology services as part of their ‘extras’ cover. Please contact your insurer to see whether you are covered and what rebate you might receive.

Unfortunately it is not possible to claim your private health insurance rebate to top up your Medicare rebate. Some clients therefore choose to make use of their private health insurance rebate, and when that runs out, they turn to Medicare.

How do payments work?

When you have an appointment with one of our associated psychologists you may be eligible for a Medicare rebate of approximately $85 (if you see a Registered Psychologist) per session.

We do not bulk bill. There is an out of pocket fee of around $110 per session.

Payment will be collected by the psychologists at the end of the session.

The recommended fee for psychologists per session is $251 however our fee is $195.

The full fee of $195 will be charged by the psychologist at the end of the session and the Medicare rebate will then be processed.

What about NDIS?

Our psychologists are also able to deliver services under the NDIS. Online psychology sessions can be accessed directly with the participant otherwise if logistically challenging other arrangements can be discussed such that an online psychology session can still continue. Complete an online booking form to see how you can get access to our online psychologists

How an Online Psychology session works

An Online Psychology session takes place via secure video link. The first session is typically an initial consultation, where our psychologist works with the participant (and family or support coordinator where relevant) to understand current concerns, goals for therapy, and what kind of support would be most useful.

Follow-up sessions are structured around evidence-based therapeutic approaches, including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), trauma-informed care, and where appropriate, behaviour-based approaches for NDIS participants. The frequency and duration of sessions are adjusted based on participant needs and goals.

For participants who prefer a hybrid model, online psychology can be combined with our in-person mobile psychology service.

How Online Psychology supports NDIS participants

Online sessions make psychological support genuinely accessible. Our online psychologists work with NDIS participants on a range of mental health and behavioural concerns.

Anxiety and depression

Evidence-based therapy for participants experiencing anxiety, low mood, panic, or persistent depressive symptoms, delivered in a format that lowers the barrier to starting.

Trauma and PTSD

Trauma-informed support for participants processing past or recent traumatic experiences, with sessions delivered from the safety of the participant's own space.

Adjustment and life change

Support during major life transitions, grief, relationship change, diagnosis adjustment, or shifting NDIS plans, where extra psychological scaffolding helps.

NDIS-specific support

Therapy tailored for NDIS participants, including support for behaviours of concern, emotional regulation, and goals tied to the participant's NDIS plan.

Regional and remote access

Participants in regional Australia can access experienced NDIS-registered psychologists who would otherwise involve hours of travel, or simply not be available locally.

Continuity between visits

Online sessions work well alongside our in-person Mobile Psychology service, keeping continuity between in-person visits and supporting participants in regional areas between trips.

Ready to get started with Online Psychology?

Speak with our intake team about matching an Online Psychologist to a participant's goals and plan.

Online Psychology Australia-wide

Greater Sydney

Face-to-Face and Telehealth Services are available for the following areas:

Blacktown, Penrith, Ryde, Parramatta, Liverpool, Campbelltown, Castle Hill, Bondi, Coogee, Manly, Hurstville, Bankstown, Chatswood, Hornsby

Central Coast

Face-to-Face and Telehealth Services are available for the following areas:

Gosford, Wyong, Terrigal, Woy Woy, The Entrance

 

 

    • Only Telehealth Services are available for these areas.

For a Psychology Appointment please complete the Enquiry form below:

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