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Online Psychology

What is Online Psychology?

Online psychology is where psychological service are provided through either a smart phone or laptop.

Online psychology in Australia has started to become a very popular way of receiving therapy and continues to grow day to day.

At Allied Health 2U we understand that people are increasingly busier as life goes by. Online therapy offers a very similar experience to Face-to-Face services and utilises the same techniques.

With this in mind, we offer therapy most commonly in two ways: Telephone and video services.

For a Telehealth Psychology Appointment please complete the Enquiry form below:

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Telephone Psychology

Video Psychology

Why Online Psychology?

Any difference to face-face psychology?

Online and face to face psychology are much the same, in fact you can access online psychology from the comfort of your own environment!

You are unable to make it to a face to face consult due to a busy lifestyle

We offer tailored therapy to suit your needs!

Can reports be provided?

Our Psychologists can provide expert reports and support letters following an online psychology assessment.

You have the need to talk to someone in a safe and confidential manner.

We provide a confidential and safe environment to access online psychology sessions.

Frequently Asked Questions

Can I claim Online Psychology sessions (Australian customers only)

Am I Eligible For Medicare?

A GP needs to determine your eligibility under the scheme. Simply book an extended consultation with your GP and ask for an Assessment under the Better Access to Mental Health Care scheme. This usually takes between 30mins – 45mins.

If you fall within the relevant criteria, your GP will prepare a Mental Health Care Plan and provide you with a referral. You can request a referral to our practice. You will then be entitled to claim a rebate from Medicare. Find out more about Psychologist services covered by medicare.

How Many Sessions Can I Claim?

Once you have a referral to our practice from your GP, up to 10 sessions with a psychologist may be claimed in a calendar year. You will need to return to your GP for a review and extended referral after the 6th session.

Do I need to see my GP before I can make an Appointment
through associated counsellors?

You do not need a referral from your GP to see one of our associated psychologists. Most clients book an appointment with a psychologist through our central booking number and visit their GP in the intervening period. Others pay the full costs associated with their first session, and subsequently see their GP to take advantage of the rebate scheme for future sessions. A Mental Health care plan must be in place before you can claim for a given session.

How Do I Claim My Rebate?

Your GP will advise Medicare of your entitlement to claim a rebate for psychological services after they prepare your Mental Health care plan. You will then be able to claim a portion of your costs back from Medicare on presentation of a receipt from your psychologist.

Please note that you will still need to pay the full costs of your session at the time of your consultation, after which you will be able to claim from Medicare in the usual way – either by post or in person at your local Medicare office.

What About My Private Health Insurance?

Many private health insurers cover psychology services as part of their ‘extras’ cover. Please contact your insurer to see whether you are covered and what rebate you might receive.

Unfortunately it is not possible to claim your private health insurance rebate to top up your Medicare rebate. Some clients therefore choose to make use of their private health insurance rebate, and when that runs out, they turn to Medicare.


How do payments work?

When you have an appointment with one of our associated psychologists you may be eligible for a Medicare rebate of approximately $85 (if you see a Registered Psychologist) per session.

We do not bulk bill. There is an out of pocket fee of around $110 per session.

Payment will be collected by the psychologists at the end of the session.

The recommended fee for psychologists per session is $251 however our fee is $195.

The full fee of $195 will be charged by the psychologist at the end of the session and the Medicare rebate will then be processed.

What about NDIS ?

Our psychologists are also able to deliver services under the NDIS. Online psychology sessions can be accessed directly with the participant otherwise if logistically challenging other arrangements can be discussed such that an online psychology session can still continue. Complete an online booking form to see how you can get access to our online psychologists

You can book an NDIS psychology session here:

    date/time (*)