Online Occupational Therapy supports NDIS participants to build the skills and confidence needed for everyday life, delivered via secure video consultation. Online OT can assist with daily living activities, sensory and emotional regulation, functional independence, mobility and safety at home, and equipment recommendations, all without the participant needing to travel.

For schools seeking in-school support, view our school-based Occupational Therapy program, designed for principals and Diverse Learning teams, with term-based delivery and measurable outcomes.

At Allied Health 2U, we understand that accessing quality OT support should be flexible and practical. Online Occupational Therapy makes that genuinely possible for NDIS participants in regional and remote areas, those with mobility limitations, those managing anxiety or sensory sensitivities that make travel difficult, and those who simply prefer the convenience and consistency of attending from home.

Our online Occupational Therapists deliver evidence-based, client-centred support using the same clinical processes as in-person sessions: structured assessment, clear recommendations, and progress reporting that meets NDIS plan review standards.

What are the benefits of Online Occupational Therapy?
  • Accessible from anywhere. Telehealth OT removes geographic, travel, and transport barriers. Participants in regional Australia, remote communities, or those with mobility limitations can access experienced OTs they otherwise couldn't.
  • Comfort and consistency. Sessions delivered from home mean participants who experience anxiety in clinical environments or sensory overwhelm in new spaces can engage from a setting they already feel safe in.
  • Practical, environment-relevant. Our OTs can observe the participant in their actual home via video, see the kitchen, bathroom, or sensory setup directly, and tailor recommendations to the real environment.
  • Coordinated reporting. Functional Capacity Assessments, equipment recommendations, and progress reports are delivered to the same NDIS-aligned standard as face-to-face sessions.
Can I claim Occupational Therapy sessions under my private health fund ?

Many private health insurers include Occupational Therapy under extras cover. Coverage and rebates vary between providers and policies, so we recommend contacting your insurer to confirm your eligibility and expected rebate.

What about Medicare EPC and NDIS coverage (Australian Customers Only)?

Occupational Therapy may be funded through NDIS plans for eligible participants. Some clients may also be able to access Occupational Therapy through Medicare under a GP referral (such as an EPC/Chronic Disease Management plan), depending on individual eligibility and current Medicare requirements. Please speak with your GP or support coordinator to confirm suitability, or contact our team and we can guide you through the options.

How an Online Occupational Therapy session works

An Online Occupational Therapy session takes place via secure video link. The first session is typically an initial assessment, where our OT works with the participant, family, and where relevant the support coordinator or support worker, to understand goals, daily challenges, and what the participant wants out of therapy.

Follow-up sessions are tailored to the goals identified in the assessment. For some participants this looks like skill-building activities walked through together on video. For others it involves coaching parents, carers, or support workers on how to apply OT strategies between sessions. For equipment or home modification needs, our OTs use video to observe the home environment directly, then provide written recommendations and prescriptions afterward.

Where a participant needs an in-person element later (for example, a complex home modification assessment), we can refer to our Mobile Occupational Therapy team where geographically possible.

Who Online Occupational Therapy is for

Online OT works particularly well for participants whose circumstances make in-person sessions difficult, inconsistent, or unnecessary.

Regional and remote participants

Participants living outside major metropolitan areas where qualified NDIS-experienced OTs may be hours away, or unavailable altogether.

Participants with mobility limitations

Where travel to a clinic is itself a barrier, online sessions remove the logistics so therapy time is spent on therapy, not the trip.

Sensory or anxiety sensitivities

For participants who find new clinical environments overwhelming, starting therapy from a familiar home setting often unlocks engagement that wouldn't otherwise happen.

Parent and carer coaching

For paediatric OT, online sessions often work better with the parent or carer present, building their confidence to apply strategies between visits.

Reviews between in-person visits

Online sessions are ideal for follow-ups, progress reviews, and check-ins between block visits from our Mobile OT team, keeping momentum without long gaps.

Busy households and carers

Where time and logistics are tight, online OT delivers consistent therapy without the school pickup or workday clash that often disrupts in-person attendance.

Ready to get started with Online Occupational Therapy?

Speak with our intake team about matching an Online Occupational Therapist to a participant's goals and plan.

Occupational Therapy Service Areas

Western Sydney

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

Blacktown, Mount Druitt, Doonside, Rooty Hill, Minchinbury, Whalan, Tregear, Shalvey, Emerton, Seven Hills, Toongabbie, Pendle Hill, Wentworthville, Girraween, Parramatta, Westmead, North Parramatta, Harris Park, Rosehill, Granville, Clyde, Merrylands, Guildford, South Granville, Yennora, Fairfield, Fairfield Heights, Smithfield,
Penrith, Kingswood, St Marys, Werrington, Cambridge Park, Glenmore Park, Jordan Springs, Liverpool, Casula, Prestons, Lurnea, Moorebank, Hoxton Park, Middleton Grange, Cecil Hills, Bankstown, Condell Park, Bass Hill, Greenacre, Punchbowl, Wiley Park, Lakemba, Revesby, Padstow, Panania, Milperra, Georges Hall, The Hills District: Castle Hill, Baulkham Hills, Bella Vista, Kellyville, Kellyville Ridge, Rouse Hill, Beaumont Hills, Norwest

Inner West Sydney

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

Newtown, Erskineville, Enmore, Marrickville, Dulwich Hill, Petersham, Lewisham, Summer Hill,Ashfield, Croydon, Croydon Park, Burwood, Strathfield, Homebush, Homebush West, Leichhardt, Annandale, Stanmore, Camperdown, Forest Lodge, Balmain, Rozelle, Lilyfield, Drummoyne, Five Dock, Russell Lea, Wareemba, Haberfield

Northern Sydney

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

North Sydney, Neutral Bay, Kirribilli, Milsons Point, Wollstonecraft, Waverton, Chatswood, Chatswood West, Willoughby, Artarmon, Lane Cove, Lane Cove North, Lane Cove West, St Leonards, Naremburn, Greenwich, Riverview, Longueville, Ryde, West Ryde, East Ryde, North Ryde, Macquarie Park, Epping, Eastwood, Denistone, Denistone East, Denistone West, Hunters Hill, Gladesville, Tennyson Point

Northern Beaches

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

Manly, Manly Vale, Fairlight, Seaforth, Balgowlah, Brookvale, Dee Why, Curl Curl, Freshwater, Narraweena, Warringah, Cromer, Beacon Hill, Frenchs Forest, Forestville, Mona Vale, Warriewood, Newport, Avalon, Palm Beach, Narrabeen, Collaroy, Collaroy Plateau

Eastern Suburbs

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

Bondi, Bondi Beach, Bondi Junction, Tamarama, Bronte, Coogee, Randwick, Clovelly, Maroubra, Maroubra Junction, Paddington, Woollahra, Double Bay, Bellevue Hill, Rose Bay, Dover Heights, Vaucluse, Kensington, Kingsford, Pagewood, Hillsdale, Matraville, Little Bay

CBD & Inner City

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

Sydney CBD, Haymarket, Chinatown, Darling Harbour, Barangaroo, The Rocks, Pyrmont, Ultimo, Chippendale, Redfern, Waterloo, Eveleigh, Zetland, Surry Hills, Darlinghurst, Potts Point, Woolloomooloo, Elizabeth Bay, Alexandria

South Sydney & St George

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

Rockdale, Kogarah, Carlton, Allawah, Hurstville, Penshurst, Mortdale, Arncliffe, Banksia, Wolli Creek, Turrella, Bardwell Park, Bexley, Bexley North,Sans Souci, Ramsgate, Monterey, Brighton-Le-Sands, Dolls Point, Oatley, Peakhurst, Peakhurst Heights, Lugarno, Blakehurst, Kyle Bay

Sutherland Shire

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

Sutherland, Jannali, Kirrawee, Gymea, Gymea Bay, Miranda, Caringbah, Caringbah South, Cronulla, Woolooware, Burraneer, Kurnell, Engadine, Heathcote, Loftus, Yarrawarrah, Menai, Bangor, Alfords Point, Illawong, Barden Ridge

Central Coast

Face-to-Face and Telehealth Occupational Therapy Services are available for the following areas:

Gosford, East Gosford, West Gosford, Wyoming, Narara, Niagara Park, Erina, Erina Heights, Terrigal, Avoca Beach, Copacabana, Wamberal, Point Clare, Tascott, Koolewong, Kariong, Somersby, Wyong, Tuggerah, Berkeley Vale, Killarney Vale, The Entrance, Long Jetty, Bateau Bay, Umina Beach, Ettalong Beach, Woy Woy, Booker Bay, Pearl Beach

Other NSW Areas

Only Telehealth Occupational Therapy Services are available

Regional NSW, Blue Mountains, Illawarra, Hunter Region, South Coast, Rural and Remote NSW

Greater Melbourne

Face-to-Face and Telehealth Services are available for the following areas:

Box Hill, Blackburn, Doncaster, Ringwood, Essendon, Moonee Ponds, Footscray, Sunshine, Werribee

Other VIC areas

Only Telehealth Services are available

Gold coast

Face-to-Face and Telehealth Services are available for the following areas:

Coomera, Upper Coomera, Pimpama, Hope Island, Helensvale, Oxenford, Ormeau

Other QLD areas

Only Telehealth Services are available

 

  • Only Telehealth Services are available for these areas.

For an Occupational Therapy appointment, please complete the Online Service Booking form below:

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