What Is an Assistive Technology Assessment? | AH2U

What Is an Assistive Technology (AT) Assessment? An NDIS Guide

Assistive technology, usually shortened to AT, is one of the largest and most consequential funding categories in the NDIS. From a walking frame to a custom power wheelchair, from a shower stool to a full home modification, AT shapes what an NDIS participant can do independently, safely and comfortably in their daily life.

Before AT is funded through an NDIS plan, most items require a clinical AT assessment. The assessment is what makes the difference between equipment that transforms a participant's life and equipment that ends up unused in the corner of a room because it did not suit the person or the environment.

This blog explains what an assistive technology assessment involves, the four NDIS AT complexity levels, who runs an AT assessment, and how Allied Health 2U supports the process.

What Is Assistive Technology?

The NDIS defines assistive technology broadly. It includes any equipment, device, technology or product that helps a person with disability do something more safely, more independently or more effectively.

That covers a wide range of items:

  • Mobility equipment (walking frames, wheelchairs, scooters, transfer aids)
  • Home modifications (grab rails, ramps, bathroom modifications, kitchen adaptations)
  • Daily living aids (adaptive cutlery, dressing aids, reachers, shower seats)
  • Communication technology (AAC devices, communication boards, adapted phones)
  • Sensory equipment (weighted blankets, sensory swings, noise-cancelling devices)
  • Adaptive computer access (switches, eye-gaze technology, adapted keyboards)
  • Vehicle modifications (car hoists, hand controls, seating adaptations)
  • Prosthetics, orthotics and specialised footwear
  • Environmental controls (voice-activated systems, remote door openers)

AT is not limited to obvious "medical" equipment. It includes anything that supports a participant's function and independence.

The Four Levels of NDIS AT Complexity

The NDIS categorises assistive technology into four levels based on cost, complexity and risk. Understanding which level applies to a piece of AT matters because it determines what kind of assessment and evidence is required.

Level 1: Basic AT. Low-cost, low-risk, off-the-shelf items that a participant can typically source themselves without formal assessment. Examples include basic reachers, non-slip mats, standard shower stools and basic adaptive cutlery. These items are usually funded from the Core Supports budget in a plan.

Level 2: Standard AT. Items that require a simple clinical recommendation or basic assessment. Examples include standard walking frames, over-toilet aids and basic manual wheelchairs. An OT, physiotherapist or other qualified practitioner writes a short recommendation, often as part of broader therapy input.

Level 3: Specialised AT. Items that require a formal AT assessment, product trials and detailed clinical justification. Examples include custom-configured manual wheelchairs, powered mobility scooters, specialised seating and moderate home modifications. This is the level where a dedicated AT assessment appointment (or series of appointments) is typically needed.

Level 4: Complex AT. High-cost, high-risk items requiring specialist AT clinician input, comprehensive assessment, trials with the specific product, detailed justification and often multiple stakeholders. Examples include custom power wheelchairs, complex postural seating systems, complex home modifications and environmental controls. Level 4 AT assessments are often completed by clinicians with specialist AT qualifications and significant experience with the specific product category.

The level determines the depth of assessment. It also determines the type of evidence the NDIS requires in a funding submission.

Who Runs an AT Assessment?

The clinician who leads an AT assessment depends on the type of AT being considered.

Occupational Therapists lead most AT assessments in the NDIS. OT scope covers daily living equipment, seating and positioning, home modifications, sensory equipment, adaptive daily living tools, and much of the wider AT landscape. If a participant's AT need touches how they do daily activities (dressing, showering, toileting, cooking, moving around the home), an OT is usually the clinician.

Physiotherapists lead assessments for mobility equipment (walking frames, some wheelchairs, transfer equipment), orthotics and functional movement aids. Where AT relates to physical function, gait, transfers or mobility, physio expertise is often the right fit, sometimes in collaboration with OT for the environmental context.

Podiatrists lead assessments for foot orthoses, specialised footwear and lower limb equipment. For participants whose AT needs relate to their feet and lower limbs, podiatry input is essential.

Speech Pathologists lead assessments for AAC (augmentative and alternative communication) devices and communication AT. Allied Health 2U works with a trusted partner speech pathology provider for AAC assessments, coordinated through the AH2U team.

For complex participants with needs across multiple AT categories, the assessment often involves more than one clinician. That coordination is where a multi-disciplinary allied health provider adds value over a single-clinician service.

What Happens During an AT Assessment

An AT assessment is not a single conversation. Depending on the complexity of the AT being considered, it may involve one appointment or a series of appointments over several weeks.

A typical AT assessment includes:

1. Clinical assessment. The clinician assesses the participant's function, mobility, posture, strength, sensory profile, cognition, communication and any other clinical factors relevant to the AT being considered.

2. Environmental assessment. The clinician looks at the environments where the AT will be used: the participant's home, workplace, school, community. This might involve a site visit or, for mobile allied health, happens naturally during a home-based session.

3. Goal clarification. What is the AT for? What does the participant want to be able to do that they cannot do now (or cannot do safely)? Clear goals shape the AT recommendation.

4. Product research. The clinician researches suitable AT options, considering the participant's needs, environment, preferences and budget.

5. Trials. For Level 3 and 4 AT, the participant trials the proposed equipment (or short-listed options) before final prescription. Trials might happen in a supplier showroom, at a demonstration event, or through hire arrangements.

6. Prescription and justification. The clinician writes a detailed AT prescription and clinical justification, which is submitted to the NDIS as part of the funding request.

7. Delivery, fitting and training. Once funded, the AT is delivered and the clinician often supports the fitting and training so the participant knows how to use it safely and effectively.

8. Review. For high-value AT, the clinician typically reviews use after a few months to check the AT is working as intended.

What Makes an AT Assessment Successful

From the perspective of an allied health provider that has completed many AT assessments, a few consistent factors distinguish an AT recommendation that transforms a participant's life from one that ends up unused.

Person-centred goals. The AT serves the participant's actual life, not an assumption about what someone with their diagnosis "should" have.

Environmental fit. The equipment is suited to the physical environments the participant actually uses, not an idealised environment.

Realistic capacity. The participant (and their support team) can actually use the AT. A powered chair no one knows how to charge is a very expensive paperweight.

Team input. For complex AT, other clinicians and support workers who know the participant contribute to the assessment.

Trial before purchase. The participant experiences the AT before it is prescribed. Preferences and unexpected issues emerge in a trial that will never emerge from a brochure.

Realistic timeline expectations. AT funding through the NDIS can take weeks to months depending on complexity. Support Coordinators and families need honest timelines from the start.

How NDIS AT Assessment Is Funded

AT assessment itself is funded through the participant's Capacity Building budget, typically under Improved Daily Living for OT-led AT and OT-adjacent assessment work.

The AT items themselves are funded separately, depending on the level:

  • Level 1 and some Level 2 AT is typically funded from the participant's Core Supports (Consumables).
  • Level 2, 3 and 4 AT is typically funded from Capital Supports, which is a specific budget category for higher-value items.

The evidence required in an AT funding submission scales with the AT level. Level 1 items often need minimal evidence. Level 4 items require detailed clinical assessment, comparison of alternatives, product trials, quotes and comprehensive clinical justification.

How Allied Health 2U Delivers AT Assessment

Allied Health 2U delivers AT assessment as part of our broader OT, Physiotherapy and Podiatry services. Our clinicians can assess and prescribe across a wide range of AT needs across daily living, mobility, home modifications, sensory equipment and lower limb equipment. For AAC and communication AT, we coordinate assessment through our partner Speech Pathology provider.

Where a participant needs complex Level 4 AT assessment (custom power wheelchair configuration, complex postural seating, specialised environmental controls), we work with participants and Support Coordinators to identify the right specialist AT pathway, which may involve referral to a specialist AT clinician alongside our broader allied health input.

For most participants, an AT assessment fits naturally alongside the OT or physiotherapy input they are already receiving from AH2U. Where AT is the primary reason for referral, we build the engagement around the assessment.

Allied Health 2U operates across Greater Sydney, the Central Coast, the Illawarra, Adelaide, Melbourne and the Gold Coast for face-to-face allied health, with telehealth available Australia-wide for parts of AT assessment that suit remote delivery.

Looking to arrange an AT assessment for an NDIS participant? Get in touch with Allied Health 2U on 1300 24 2428.

Assistive Technology Assessment

AT Assessment That Fits the Participant, Not a Brochure

OT, Physiotherapy and Podiatry-led AT assessment for NDIS participants. Delivered in the participant's real environment across Sydney, Melbourne, Gold Coast, Adelaide and beyond. Coordinated with your existing allied health team.