A message from Allied Health 2U to the community

It is crazy how much the world has changed in such a short period of time! Everyday we wake up we hear how different life has become for everyone all over the world. Amongst all this we are trying to work out how to live with the Coronavirus (COVID-19) pandemic. Allied Health 2U (AH2U) is taking the threat from the virus extremely seriously! We wanted to update our community on how we are managing the risks of the virus.

We have the privilege of treating many elderly people and people with a range of disabilities as well as chronic and degenerative conditions. Our highest priority is the safety and well being of our patients and our team.

Allied Health 2U immediately recognized the significant impact that COVID-19 could have on our community. We acted quickly to review our existing comprehensive infection control and health emergency policies and put additional measures in place to minimise risk of infection and transmission.

We would like you to know that at this stage we believe the risk of our service to patients and our team is low.

Also, we have found that despite the pandemic there are still many individuals in our community that require Allied Health supports such as occupational therapy, physiotherapy, counselling, psychology and podiatry. Many participants and our community welcome having allied health services brought to them in their own home. This has become even more important with the cancellation of many clinic services.

We have decided to continue providing our first class mobile Allied Health  service for the present and will continue monitoring the relevant risks and government advice.

What is Allied Health 2U doing to protect our patients and our team?

What we are currently doing:

Effective infection control

As a provider of healthcare, we already have in place comprehensive infection control and health emergency policies. Our team members are all trained in these policies and infection control practices. 

The AH2U team carry Personal Protective Equipment into each patient’s home and carry out effective infection control precaution. This includes hand washing before and after every session, and cleaning equipment with 70% isopropyl alcohol wipes, before and after every session.

What we have implemented secondary to COVID-19:

COVID-19 training

Each team member has successfully completed the Department of Health – ‘Infection Control Training – COVID 19’, to ensure we are well educated and compliant with all government guidelines.

Patient health check

Before we enter a patient’s house we double check that they and anyone else living there is in good health. If they are unwell, we politely advise that treatment be cancelled until they have recovered. This protocol reduces the risk of our team being exposed to the virus.

Allied Health 2U team isolation

Our team continue to practice isolation from each other. We complete all our meetings online and as we are a mobile allied health business our team do not meet at a central location. This approach eliminates the risk of virus transfer between team members.

In addition, our team are committed to the safety of our patients and when not at work they are choosing to self-isolate and follow government recommendations.

Allied Health 2U Staff limit contact and maintain social distancing where possible:

Many of the assessments that our therapist complete involve observation and advice which can certainly be provided from 1.5 meters away! Our occupational therapists and counsellors can certainly provide a comprehensive assessment/ therapy from 1.5 meters away.

Our staff are also limited contact with others by not shaking hands and avoiding touching objects within the home. This goes unsaid, but we mean no offence!

Where face to face assessments and therapy is not possible our team is offering telehealth consultations

We look forward to working alongside you to provide essential Allied Health services during these difficult times!

Together We’ve Got This